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Support Coordination Services Improving the Lives of People with Disabilities and their Families.

William England, Founder and President of DS&A
1400+ individuals and families supported

FieldWorker brings efficiency, accuracy and quality in one package.

FieldWorker has transformed the way DS&A works! With FieldWorker, we efficiently track activities, monitor coordinators’ outstanding tasks, and ensure visits and calls occur, providing audit-proof evidence. Validating case notes before monthly report creation and state updates is seamless. All documents are centralized for quicker billing.

The Challenge:

Streamline MT creation and administrative tasks with growing caseload.

DS&A faced several challenges in their Support Coordination agency, including the cumbersome task of creating Monitoring Tools (MTs) for monthly billing. SCs had to collect and utilize extensive information during their visits, making MTs time-consuming. Additionally, changes in MT requirements and other administrative tasks, such as billing, payroll, time tracking, and documentation, added to the overall workload.

The Solution:

FieldWorker offers a cost-effective, centralized agency management system.

FieldWorker offered a low-cost and centralized hub for agency management, addressing the challenges faced by DS&A. The implementation process was swift, and even on the first day, their first employee and client were up and running on the system. FieldWorker’s proactive support and value-added features were significant, and it further distinguished itself by supporting Electronic Visit Verification (EVV), a requirement in their state. The fact that other large agencies had advised FieldWorker in its development added to the agency’s confidence in the solution

The Outcome:

Efficiently access all data, automate billing, and improve overall productivity.

FieldWorker’s impact was transformative for DS&A. All their staff, including employees, approvers, managers, and the president himself, began using the platform. Centralized data and information empowered them to access updates and track tasks efficiently. All outstanding requirements were managed from one location, eliminating the need to search through emails. The automated billing process streamlined Medicaid billing, saving valuable time and boosting overall productivity for the agency.

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Caring For Your Needs Support Services

Bolatito Jacobs, Founder & CEO CFYNSS
Unmatchable Support with Exceptional Service

With FieldWorker, we can leverage dashboards and automation to boost transparency and efficiency.

FieldWorker has transformed the way we work! I can track all activities, see what’s outstanding for each coordinator, see that the visits & calls are taking place with proof for any audit. I can see case notes and validate them before the creation of monthly reports and any updates to the state’s i-record system. We have all documents in one location and I can bill for payments much faster.

The Challenge:

Overcome issues with increasing documentation and task load as we scale

Before FieldWorker, we were spending 20 hours a month managing different tools and paper files. We also spent a lot of time tracking activities and on billing processes all while making sure our records were ready in case of an audit. As we grew, we wanted to reduce time spent on these tasks and make sure we didn’t miss any important tasks or documents.

The Solution:

Low cost and centralized hub for agency management and quick to set up

With FieldWorker, our first employee and client were up and running on the system on the very first day. The value of the solution and proactive support were important to us, and FieldWorker also supports EVV which will soon be a requirement in our state. We also saw that several large agencies had been advising FieldWorker in the development process.

The Outcome:

Access everything in one place with automated billing saving time, boosting productivity!

All my staff are now using the same data and have access to all the updates at the same time. Their tasks are centrally managed and they have been keeping track of all outstanding requirements in one place. It s so useful no longer having to search around for information in emails and being able to quickly generate information for Medicaid billing has helped our productivity!

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Change Lives by Enhancing Human Potential

Derek Clark, Founder and CEO
www.clarkcarenj.com
Supporting over 150, individuals

FieldWorker has become an integral part of our day-to-day operations!

FieldWorker is an excellent product! It has had a big positive impact on our growing business. We can track activities, see what’s outstanding for each employee, and see which visits are taking place-all with proof for any audit. I can see and validate case notes, and we have all documents in one place, and our billing cycle is much faster.

The Challenge:

Reduce time spent on task and document management without breaking the bank.

Building a new agency, there are many tasks to juggle. We have to track service visits by our staff, collect documents, do billing, ensure we’re EVV compliant – and then make sure all of these are recorded and collected as proof in case of an audit. We didn’t have the tech or resources to develop this, and we didn’t want to commit a lot of money upfront for expensive software.

The Solution:

A tool that simplifies the way we work-with strong support!

I found FieldWorker to be very good at simplifying our workflows, documentation, billing and audit prep. all things that can otherwise overwhelm agencies. The support team was very strong, helping me work through new state-required processes such as EVV and Billing. FieldWorker is easy to use and built using the latest tech!

The Outcome:

Access everything in one place with automated billing-saving time, boosting productivity!

Our first client and employee were up and running on the very first day! All my staff now use the Field Worker app, and tasks are easily tracked and managed. Features such as management dashboards, reports and EVV billing have greatly saved us time and money. Without FieldWorker, we’d be spending over 30 hours a month managing all our data over different tools.

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Here are potential solutions to consider:

Keep Bills Ready for Quick Reimbursement

Keeping the bills ready is the best way for quick reimbursement if you want your community care center financial strains to be gone. For this matter you and your service providers can utilize FieldWorker’s time tracking feature on their phones. They can use the one tap check-in and out to record time spent with clients. Not only this, with all the critical data recorded precisely, our features also make billing a breeze and stress-free process.

Keep Everything Scheduled

For a care center, keeping everything on schedule is of utmost priority. This is where FieldWorker comes in. Our digital scheduler tool will let you create venues, schedule workshops and assign employees and clients. Moreover, it will also help you to mark attendance and resolve scheduling issues with clients.

Be prepared all the Time

For a community care center, it is essential for you to have your care providers data handy, so you can be prepared in case of emergencies. FieldWorker’s dashboard will help you with this, as it has all the care provider information available. You will be able to pick the most adequate care provider for a certain situation by just giving one glance at the dashboard.

Community Engagement and Education

FieldWorker’s casenotes will let you help the care providers streamline their communication with the client. You can add casenotes with all the proper guidance that your care providers can read and follow. It will help them to serve the clients better adhering to the regulations.

Technology Adoption and Integration

FieldWorker’s overall technology and streamlined features will help you get things done in your community care center. Through this state-of-art technology you can manage your agency’s every operation smoothly. It will provide you with the platform to become the best in your field.

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For a Support Coordination Agency, it is important to ensure a seamless flow of internal operations, to keep the funds coming. Managing the operations of an agency involves several aspects. And as the agency owner, you are ultimately responsible for all. You need to ensure that all your social coordinators are performing efficiently, meeting their goals, and most importantly, all your billables are on track and audit-ready. Sounds like a lot, right? But worry not, we are here to take the load off. 

Setting the Bar High for Care Delivery: Become the Best Support Coordination Agency

One tool that contributes towards optimizing the overall operations of your agency is Social Work Case Management Software. Social Work case management software streamlines communication and optimizes the workflow for an agency. Several software are available for you to choose from, but if you want the best for your agency, choose FieldWorker. FieldWorker will help you in:

How Will We Do It?

When all of this is done, comes the next and most crucial step—billing. For all your operations, especially your billing, you must always stay audit-ready. How? With FieldWorker.

Audit-Proofing Your Agency: FieldWorker Strategies in Billing and Audits

Billing can become a labor-intensive process. Tracking down the relevant documentation, figuring out the amount of time spent on visits and other activities, and spotting errors – no wonder three-quarters of bills contain errors. And with billing like this, audits can be a nightmare. That is where we come in. 

FieldWorker ensures swift billing cycles, slashing errors for prompt payments. With audits looming, stress less – stay audit-ready effortlessly. Streamline operations, boost efficiency, and fortify your agency with FieldWorker. Get paid faster, worry less, and excel in audit readiness with FieldWorker by your side.

• Track time with ease:
  Whether you’re in the office or the field, on a computer, tablet, or cellphone, FieldWorker has made it simple to accurately track your time wherever you are.
• Automated quality controls:
  FieldWorker contains all of your records and documentation in one easy-to-access place. You’ll have the information you need for billing at your fingertips, and it is also reliable.
• Goodbye billing errors, hello faster payments:
  By ensuring your data is accurate, you can be confident that your bills are correct. Less time wasted, faster payments – it’s a win-win!
• It’s simple to keep up-to-date:
  From updating case notes via dictation to one-touch check-in and out for activity tracking and EVV compliance, keeping up to date is no longer a challenge.
• Meet state-mandated requirements at all times:
  With up-to-date call logs, EVV records, timesheets, billing info, activity reports, case notes, client data, and more, you can be confident that you’ll be ready for an audit at any time without the stress!

Our processes ensure that you are audit-ready all the time.

Conclusion

FieldWorker is your one-stop solution on the journey to becoming the best service coordination agency. With our comprehensive Social Work Case Management Software, we empower you to streamline operations, enhance communication, and excel in audit readiness. Our intuitive features, including time tracking, NJ monitoring tools, and centralized records, ensure efficiency and accuracy in every aspect of care management. Say goodbye to billing errors and audit nightmares – with FieldWorker, you can optimize your processes, meet state-mandated requirements, and prioritize client care with ease.

Trust FieldWorker to elevate your agency to new heights of success and excellence.

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FieldWorker’s features will always help you create top strategies and deliver your services on time. Here are some of the best strategies you can build using FieldWorker to complete your work on time and keep your clients happy.

5 Strategies for Success Using FieldWorker Features:

1. Many Easy Ways to Track Time
The EVV-compliant check-in and check-out feature lets you keep track of time and duration after each client visit. It records all data needed for EVV records, so you are always audit-ready. Just tap the in-app button when you start or end your visit. With better time management, your team will deliver their services on time and always stay ready for audit.

2. Monitor Everything With Ease
Real time dashboards and reports give you your schedules, checklists, client data , case notes,  files,  forms, claims and so much more. If you are a Support Coordinator FieldWorker’s MT Pre-fills data so you can focus on your clients. We get data directly from iRecords so data is always current.

3. Keep Everything Under One Roof
Find out everything at one go at a fast pace and utilize time efficiently. With the intuitive dashboards of the FiledWorker app, you can find out everything, from budget breakdowns to utilization of time. The dashboards will also help you find the answers to your recent work obstacles and help you find a solution to your problems. Therefore, keeping it under one roof will help you to optimize your operation and fasten your service deliveries.

4. Keep Case Notes For Detailed Records
The case notes feature’s voice note facility, helps you to keep case notes easily. With the latest technology, you can dictate your notes on the app, dictate your notes on the app, FieldWorker transcribes & saves, and you continue with your day. When the time comes, you can go back to your transcripts and check your records. Doing so, you will stay updated with all the pieces of information, and it will help you to serve the care recipients better and keep them happy.

5. Keep Bills Handy
The automated billing and checklist features help you keep your billing process and deadlines effortless. You have every documentation ready with just one click or tap. Access your FieldWorker account from the web or mobile app and find and track the data. With accurate data and tracking at your fingertips, there would be no rush to meet the deadline.

Conclusion

Incorporating FieldWorker into work can revolutionize the way you deliver services and support to clients. You can streamline your operations and enhance client outcomes by utilizing the advanced features of this platform. And with that, nobody can stop you from becoming the top in your field. Make the most of the FieldWorker app, and Book a Demo Now.

The post Top Service Provider for Social Work: Strategies for Success with FieldWorker appeared first on FieldWorker.

Social care management is about providing and managing the care provided to individuals in need. Under social care management, one has to keep track of tasks such as creating care plans, coordinating services, monitoring progress, etc. ensuring the well-being of the individual.

Understanding Homecare Management

Homecare management implies the coordinating of services provided to individuals in their own homes to support their health and well-being. Tasks in homecare management include – scheduling caregivers, ensuring the quality of care, managing finances, coordinating medical appointments, etc.

Homecare management can be taken care of by family members or homecare agencies. The goal of homecare management is to ensure that individuals receive the necessary support they need, in order to maintain their independence, health, and quality of life while staying in their own homes.

Social Care Management vs. Homecare Management

Homecare management and social care have different financing sources, professional responsibilities, settings, and focuses, but they both aim to serve those in need. Both are crucial elements of an all-encompassing care system intended to address the many needs of people within communities.

Social Care Management Software

Social care management software is a specialized tool designed to streamline and optimize the delivery of social care services. Key features of social care management software typically include:

Homecare Management Software

Homecare Management Software is designed to streamline the overall care delivery digitally. The software helps in optimizing various tasks that help care providers with case management. Key features of homecare management software typically include:

Conclusion

Care delivery is a critical concept. Any professional/agency involved in care delivery has to ensure that they maintain the quality of delivery and satisfy their client. Care delivery involves a lot of sensitivity, care, time, and patience. It is essential for care providers and care managers to ensure that they manage their time aligning it with the needs of clients and achieving their goals as well. Balancing both scales can sometimes get difficult, which is where care management software comes in. 

A care management software helps in streamlining the overall process of a care provider/care management agency. A good software such as FieldWorker can help you become the best agency in your field. The tools of the platform help in improving the overall operational efficiency of an agency, and deliver better quality care. FieldWorker can help professionals track their time and unit utilization through accurate activity tracking. Fieldworker also enables you to maintain better client information through digital case notes. 

With Fieldworker’s dashboard and checklist features, you will never miss a deadline and will stay on track with all your goals. Fieldworker also brings you seamless finances and billing, assuring audit readiness, always!

Fieldworker is the one-stop solution you need to become the best agency in your field.

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